Stay Alert. Stay Safe.

At Credigo, the safety and security of our customers are extremely important to us. With the increasing use of digital financial services, there has also been an increase in fraudulent websites, applications, social media accounts, phone calls and messages attempting to impersonate legitimate financial service providers.

We have also become aware of customers approaching Credigo regarding communications or services from entities using names similar to Credigo, including “Cridgo.”

Important Notice

Credigo is not associated with “Cridgo” or any other similarly named entity, website, application or service unless specifically identified through Credigo’s official channels.

If you have been contacted by an entity using a similar name, please verify its authenticity before sharing any information, making any payment or proceeding with any financial transaction.

How Fraudsters May Approach You

Fraudsters may attempt to gain your trust by pretending to represent Credigo or another legitimate financial institution.

Some common methods include:

Fake Loan Offers
You may receive calls, WhatsApp messages, SMS messages or online advertisements offering instant loans or other financial services while claiming to represent Credigo.

Requests for Upfront Payments
Fraudsters may ask you to transfer money towards processing fees, security deposits, loan activation, verification, foreclosure or other charges before providing a promised service.

Similar Names and Branding
Fraudulent or unrelated entities may use names, logos, website designs or communication styles that resemble those of legitimate companies to create confusion.

Requests for Sensitive Information
You may be asked to share your OTP, PAN, Aadhaar details, bank account information, card details, passwords or other confidential information.

Fake Websites, Apps or Links
Fraudsters may send links to websites or applications that appear legitimate but are designed to collect your personal or financial information.

How to Protect Yourself

Verify Before You Trust

Always verify that you are interacting with Credigo through an official Credigo channel. Do not assume that an organisation is associated with Credigo merely because its name, logo or website appears similar.

Never Share OTPs or Passwords

Never disclose your OTP, password, PIN or other authentication credentials to anyone claiming to represent Credigo.

Be Careful With Payment Requests

Do not transfer money to personal bank accounts, UPI IDs or other payment destinations merely because someone claims to represent Credigo.

Always verify the payment instructions through Credigo’s official channels.

Do Not Click Suspicious Links

Avoid opening links received through unknown WhatsApp numbers, SMS messages, emails or social media accounts.

If you are unsure whether a communication is genuine, contact Credigo directly through the contact information published on our official website.

Protect Your Personal Information

Your PAN, Aadhaar, bank account information and other KYC details are sensitive.

Share such information only when you are certain that you are interacting through an authorised and secure channel.

How to Identify Official Credigo Communications

Before responding to any communication claiming to be from Credigo, verify the source.

Please rely only on:

• Credigo’s official website
• Official Credigo email addresses
• Authorised Credigo communication channels
• Contact information published on Credigo’s official website

A similar company name, logo, website or application does not mean that the entity is associated with Credigo.

When in doubt, contact us before taking any action.

Have You Been Contacted by “Cridgo” or a Similar Entity?

If you have received a call, message, email, payment request or loan-related communication from “Cridgo” or another similarly named entity, please note that such communication should not be assumed to originate from or be associated with Credigo.

Before making any payment or sharing personal information, verify the communication with us through our official channels.

If possible, retain:

• Screenshots of the communication
• Phone number from which you were contacted
• Email address
• Website or application link
• UPI ID or bank account details provided for payment
• Transaction details, if any

This information can help in reviewing and reporting suspected impersonation or fraudulent activity.

Report Suspicious Activity

If you believe someone is impersonating Credigo, or if you receive suspicious communication claiming association with Credigo, please report it to us immediately.

Email: support@credigo.in
Phone: +91-9355185850

Please include relevant screenshots, phone numbers, email addresses, website links or payment details wherever possible.

Remember

Credigo is not associated with “Cridgo” or any similarly named entity unless explicitly communicated through our official channels.

Always verify before you:

Share information. Make a payment. Click a link. Trust a financial offer.

When in doubt, contact Credigo directly through our official website.